Stellenangebot: Customer Operations Retail Internship (M/F)

Über uns

The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
We are a team of 900 employees in 10 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.

Aufgaben

• Support the order and clients data entry in the ERP system
• Help to verify correct pricing and manage price-settings for seasonal sales and promo products
• Assist the first level support for issues and general requests about company, brand and products
• Support the order management regarding availabilities, order state, claims
• Help to process and manage the automatic replenishment system
• Help the deliveries and the logistic department as well as the administrative area for payment check
• Assist in the analysis of customer pain-points, issues and needs

Profil

• University student or degree in economics or in a similar field
• Previous experience in customer support will be considered as a plus
• Fluent English and Italian, intermediate German
• Knowledge of Microsoft Office (Excel)
• Communication skills and analytical mindset
• Reliability, organization and attention to detail
• Passion for mountain sports